Privacy Policy

Last updated: Jan 01, 2025

We ("we", "us", or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services, including ticket sales and payment processing.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Passenger Information: For ticket sales and travel services, we collect passenger details such as full name, date of birth, age, passport or ID number, and other relevant travel data.
Payment and Transaction Data: Details related to your payments, processed securely via third-party payment providers (e.g., Stripe).
Technical Data: IP address, browser type, device information, and usage data collected automatically.

2. How We Use Your Information

Your information is used for the following purposes:

To provide, operate, and maintain our services including ticketing and payment processing.
To verify your identity and process payments securely.
To communicate with you regarding your transactions, bookings, and customer service.
To comply with legal and regulatory obligations related to travel and payment processing.
To improve and personalize our services.

3. Consent and Legal Basis

By using our services, you consent to the collection and processing of your personal data as described in this policy. Where required by law, we obtain explicit consent before processing sensitive data.

For passenger information of minors (children under 13 years old or the applicable age in your jurisdiction), we collect and process such data only with verifiable parental or guardian consent, or under lawful bases necessary for service provision and legal compliance.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties such as payment processors (e.g., Stripe), service providers, and regulatory authorities, solely for purposes described above and under strict confidentiality obligations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Sensitive data such as passenger details and payment information receive additional protection due to their nature.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have rights regarding your personal data, including but not limited to:

Accessing your data
Requesting correction or deletion
Objecting to or restricting processing
Data portability
Withdrawing consent where applicable

If you are a parent or legal guardian, you may exercise these rights on behalf of your child.

8. International Transfers

Your data may be transferred to and processed in countries other than your residence, including countries that may have different data protection laws. We ensure adequate safeguards are in place for such transfers.

9. Children’s Privacy

Our services involve the collection of passenger information, including for minors, strictly for the purpose of travel bookings and legal compliance. We do not knowingly collect personal information from children under the applicable age without appropriate parental or guardian consent.

If we become aware that we have collected personal data from a child without consent, we will take prompt steps to delete such information.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]